Payments FAQ

Answers to questions most often asked by MYSAFA users regarding payments and pricing.

What is meant by "credit limit", "balance" and "available"?
Credit limit: The maximum amount of credit MYSAFA will extend your organisation once your account balance is zero.  Balance: The amount of money current...
Fri, 30 Oct, 2020 at 1:57 PM
How do I generate a price quote for payment?
If you need a quote (not an invoice) for financial controls before you can make a payment it's quick and easy to generate a quote.  At the top left...
Fri, 29 Jan, 2021 at 1:57 PM
How can I add credit to register a player immediately?
The fastest way to add credit to your account is to make a digital payment.
Fri, 30 Oct, 2020 at 1:51 PM
How can I request an invoice?
Tax invoices will be automatically sent to your organisation's email contact at the end of each month.  Add or change the contact email for your org...
Fri, 30 Oct, 2020 at 1:49 PM
How do I change the contact email for my organisation?
Invoices are automatically emailed to your organisation's contact email address at the end of each month.  To update your organisation's contact/bi...
Fri, 30 Oct, 2020 at 1:45 PM
How do I make a digital payment?
Digital payments are made using one of the supported digital wallet apps. At this time only Masterpass is supported. (Zapper and Snapscan will be added soon...
Fri, 30 Oct, 2020 at 1:18 PM
How and where can I pay with cash or card?
First generate a quote. To make a payment with cash or a credit/debit card: Take your printed quote or just the quote reference number shown under ...
Tue, 8 Dec, 2020 at 10:21 AM
At what step in the registration process is my account debited?
When registering a player, coach or other stakeholder, the system debits your account when the user clicks "Next" at step four (4) of the registra...
Tue, 3 Nov, 2020 at 10:17 AM
Make an Instant EFT
Using MYSAFA's Instant EFT means that your MYSAFA account will be instantly credited and there is no need to send a POP.  How to make an Instant EFT...
Tue, 12 Oct, 2021 at 4:49 PM